Diesel and Dust Towing and Auto Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our towing and roadside assistance services, visit our website , or contact us via phone, text, or email. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you request our services, including but not limited to contact information such as your name, phone number, email address, and physical address; vehicle information such as your vehicle's make, model, year, license plate number, and VIN; service information such as details about your service request, including location, nature of the problem, and payment details; and automatically collected data such as information about your device, IP address, browser type, and browsing behavior through cookies and similar tracking technologies when you visit our website.

2. How We Use Your Information

We use the collected information for the following purposes: to provide, schedule, and fulfill your towing and roadside assistance requests; to communicate with you regarding your service, including updates and confirmations; to process your payments and send invoices; to improve our services, website, and customer support; and to comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances: with trusted service providers who assist us in operating our business (e.g., payment processors, dispatching software) under strict confidentiality agreements; if required by law, such as to comply with a court order or legal process; or to protect the rights, property, or safety of Diesel and Dust Towing, our employees, our customers, or others.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, theft, or loss. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, or delete the information we hold about you. To exercise these rights, please contact us using the details below.

6. Third Party Links

Our website may contain links to third party sites (e.g., payment gateways). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: (306) 807 2277

Email: [email protected]